Privacy Policy
Last updated: May 2026
1. Who We Are
Simmons Industrial Services Ltd ("we", "us", "our") is committed to protecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal information when you use our website or engage our services.
2. Information We Collect
We may collect the following types of information:
- Contact details (name, company, email address, phone number)
- Project details and requirements
- Site addresses and access information
- Technical specifications and drawings
- Website usage data (IP address, browser type, pages visited)
3. How We Use Your Information
We use your information to:
- Provide quotations and proposals for our services
- Deliver contracted works and project management
- Communicate about project progress and scheduling
- Comply with legal and regulatory obligations
- Improve our website and services
4. Legal Basis for Processing
We process personal data on the basis of contractual necessity (to fulfil our services), legitimate interests (to manage our business relationship), and legal compliance (health & safety, tax, and insurance requirements).
5. Data Sharing
We do not sell your personal data. We may share information with trusted partners (e.g., crane hire subcontractors, transport operators) only where necessary to deliver our services, and only under strict confidentiality agreements.
6. Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and insurance requirements. Typically, project records are retained for 7 years.
7. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data (right to be forgotten)
- Object to or restrict processing
- Request data portability
8. Cookies
Optional Google Analytics helps us understand how visitors use this website. When analytics is available, it is loaded through Google Tag Manager only after you select Accept analytics. You can reject optional analytics and continue using the website. Use Cookie settings to change your choice or withdraw consent. Your choice is stored in your browser; browser settings can also be used to clear cookies and stored preferences. Optional analytics is not loaded before you accept.
9. Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. This includes secure servers, access controls, and encrypted communications.
10. Contact Us
For any privacy-related questions or to exercise your rights, please contact us at info@simmons-industrial.co.uk or call 020 8688 3553.